In December of year 2012, PC Quest conducted its popular SMB Forum series of events across major cities of India namely Delhi, Mumbai, Kolkata, Bangalore, and Chennai. The event focused around technologies that can help Indian SMBs to do more with less, i.e. how to “Do More”, improve productivity, enhance customer service, “With Less”, reduce operational costs.
Hence Mr. N K Goyal, President CMAI Association of India and I were invited by PCQuest as Keynote Speakers to The Park Hotel, Delhi (India) on December 14, 2012 .
PCQuest Speaker: Anil Chopra, PCQuest
PCQuest Moderator: Binesh Kutty, Online Editor, PCQuest
Key Takeaways: Mr. Goyal took a different angle on “doing more with less”. He spoke about spirituality, and how it can help in coping with daily pressures of targets, and productivity. The audience were mesmerized with his talk on stress management. Mr. Goyal’s colleague,Prerna Jain, AGM – Development, CMAI Association of India and a blogger of International repute assisted him in the keynote speech and spoke about the importance of social media, DropBox in marketing, customer care, etc for products and services.
Quoting Mr. Rahul Sharma, President TEMA, and, Business Head, Sterile Optical Technologies Ltd, BSNL
Communication – the Human DNA
The importance of open, accessible, and relevant communications for fostering National development, Social fulfillment and human dignity, is undeniable. The more communicated a society is, the more opportunities it will generate. Let us face it. The essence of communication is in the very DNA of each and every person on this earth viz. to communicate with each other without going into frivolous parameters decided by the Society. There were several initial ways of communications.
World Supports Rural Economy
More than 2.5 Bn. people (about 40 percent of the world’s population) live in the rural and remote areas of developing countries where access to telecommunications is still very limited. Entire world, ITU, All Governments, UN give high priority to communications for rural and remote areas. Valletta Action Plan (1998), Istanbul Action Plan (2002), WSIS Plan of Action (2003) all have confirmed the need to promote basic telecommunication, broadcasting and the Internet as tools for development in rural and remote areas.
So Then why still rural communication success is evading us- Attempt to demystify it
Tremendous growth of teledensity in urban areas, thanks to mobile technology, which has further widened the digital gap between rural and urban areas
In initial stages Communications was taken an essential need for citizens and duty of Govt. to provide it.Govt. invested heavily and started providing fixed line phones, wireless communication technology for defense, as monopoly, without any intention of profit rather as a service for its people. Getting a phone was always a matter of pride world over.Somewhere down the line mobile technology started to be used for civil services as well.Private sector saw profit and started lobbying for privatization.Govt. after Govt. started opening up.Tremendous success achieved by private sector in increasing the reach and subscriber base.
Realization started that rural communication is not speeding up. Ditto for broadband. So world looked back to Govt. for growth in broadband.For broadband, Govt. after Govt. started announcing plans for investment and laying Optical fiber and increasing use of e services in Government.Big investments by Govt. for rural Communications are still awaited.Every body in world looking for magic turn for rural communications.
Aims of Rural Communications
- To put rural people in a position to have the necessary information for informed decision-making and the relevant skills to improve their livelihoods.
- To have a close-knit family by connecting people across developed and developing parts of the world.
- People’s participation and community mobilization
- Confidence building
- Raising awareness
- Sharing knowledge
- Changing attitudes, behaviours and
- Lifestyles (e.g., female foeticide, rapes, etc)
- Foster decision-making
Problems of Rural Community as such:
- Spread and Diversity- the large number of consumers scattered across the Country with diverse geography, demography etc.
- Low population density large distances
- Hard physical terrain not easy to access
- Low per capital income leading to low ARPU
- Low literacy Levels- Language and physical communication barriers
- Poor Infrastructure Facilities- lack of roads, telecom facilities, postal services, TV, prints media etc.
Rural communications face challenges driven by both technological and economic considerations.
- Backhaul connectivity
- Erratic or lack of power supply, where the equipments are Largely power hungry.
- Very expensive to build for smaller capacity.
- Requires skilled manpower to install commission and maintain.
- Designed and optimized for high – ARPU high density user base.
- With High Capex and Opex affecting the business competitiveness
Technologies are being created by scientists, engineers, researchers largely with passion for being the ”most advanced” , “ for the first time”, “Fastest” rather than what is needed. The initial model was need and then invention or solution. Now first invention and then marketing needs.At times new technology announced may be because we have failed to achieve what we promised in last technology.It is not that what power, infra is available that will lead to technology…it is the reverse technology demands so and so power and infra.Compulsion of researchers to see world as one market and make technologies that can make best money in shortest possible time frame.So question is does technologies suit for rural communications? What about like MARR, Cor dect?
- Who makes the standards?
- Largely the technology inventors, taking into account what they have made.
- Result is standards largely dominated for urban areas and elite people.
- We have seen apple I phone, ipad, 4G, 5G…never heard of minus 1G for rural areas or a 5 USD handset for rural areas.
- Compliments to GIFSI and ITU, who have been doing great job for rural standards.
- So question is what else is needed for specific standards for rural areas across the globe?
Thanks to global market,. we see
- limited equipment suppliers across globe
- Manufacturers depend upon volumes for cost optimization, which rural communication evades
- Difficulties in providing after sale service, maintenance to large scattered rural areas across globe with highly qualified and talented engineers and technicians.
- Each and every company inn globe swear for rural communications’ and vigorous Research & Development and innovations.
- So question is do we need new strategies by global manufacturers or is there need for localized manufacturers with support from global companies ?
Thanks to mergers and acquisitions, we see few service providers for fixed line and mobile.They need to invest heavily in infrastructure, licenses, regulatory compliances. Service providers face brunt of customers expectations for the hypes created by Technology providers.Service providers answerable to their shareholders have to be necessarily look for profits.Unfortunately rural Communications is comparatively seen as nonviable.So first question is if rural communication is non viable, why not to drop it all together?And second question is if there is need for a separate class of operators dedicated for rural areas?
Multi Government fundings
Several Schemes, funds, incentives by
- several agencies for rural areas development
- ITU, UN does a lot
- Almost every Country has USO for telecom
- Departments of rural development, health, roads, Panchayts, employment generation, electricity, education, drinking water, housing, alternate energy, and so on have several rural development plans, incentives and funds
- A Big Question should Govt. ( and all its departments) take telecom, mobile, spectrum for big moneys or for development?
- Question is if these schemes need to be coordinated in a effective way for sustained growth?
Government’s assistance in Telecom Sector
- In India the assistance under USO is limited to service operators.
- In USA when President Obama announced plans or broadband, the assistance was extended to department of rural and agriculture development.
- So question is if there is need for extending assistance under USO and other schemes to manufacturers, technology providers, local bodies for rural communications?
Major policy stakeholders
- Telecom Operators, Equipment Suppliers, Technology providers
- Ministries – design and implement communication policies (e.g., Communication, Infrastructure, Rural Development, Food and Agriculture, Science and Education)
- Media outlets – TV, radio, print, internet, either private, public or from the civil society;
- Representatives of farmers’ or rural peoples’ organisations – to collect and formulate the
- communication needs of their clients;
- Development organisations for policy advice and harmonisation of development interventions.
Any “invention” is not a one time thing rather its a tool that needs to constantly evolve time and again to cater different ad-hoc tastes of people and even a “re-invention” to change how we communicate and how we think. With technology, we ride high on efficiencies and usability it brings along with it, less concerned about its penetration in the society and its adoption demographics.
So what is Task?
The task is not just an issue of Resources and Technologies, nor of hardware and software. It is also a matter of wise priorities, good policies, intelligent leadership, transparent decision, and population involvement.
Thoughts are endless, Ideas are endless, Talks are endless!! Lets us start action .
Quoting Mr. N K Goyal President, CMAI Association of India,
What an alteration of life! What a change in life! The whole world is changing. Definitions are changing. Even this article is written via a text-writing software on a laptop. Instead of using a courier service, I sent this text electronically by ‘E-mail’. Little did we realise the ease and comfort of the whole process. We are so used to all the electronic and computer aided programs that we hardly think of thanking James Watt and Graham Bell for playing the vital role in the life that is led by millions across the globe. Their contribution in science led to invention of the most comprehensive mode of communication called the “Internet”, a tool that has all the ingredients to bind the globe into a small community.
This thought brings a great deal of optimism in developing parts of the world like ours, making us believe that we all are well connected and are a close-knit family which may sound like a toned down approach, especially considering India’s prowess in Information Technology. The IT skills in the Country are one of the most unmatchable attainments in the world in terms of quality and quantity. But here the challenge is not in solving the problem, rather to determine the problem itself.
Plethoras of solutions are available with the enterprises and organisations, but with their approach, unfortunately few are the takers. Technology is changing at an unimaginable pace that no one can even dream of. Who would have imagined ten years down the lane that majority of people would have mobiles in their hands? Who would have thought that letters and the postmen will become old school? Even now, even today, even in this moment, prediction of future technology is hard. Computers have reduced in their dimensions from room sized computers to desktops, to laptops to smartphones. And now we are hearing of computer screen contact lense in eyes itself?
With each passing day, new technologies and new techniques come and go. With technology, we ride high on efficiencies and usability it brings along with it, less concerned about the penetration in the society and it’s adoption demographics. We forget the essence of communication that it is in the very DNA of each and every person on this earth to communicate with each other without going into frivolous parameters decided by the Society. But we fail to observe, lest realize it. The most common example is of Iridium phones, launched a decade and a half ago to provide communication on any spot on earth. It was a satellite based system, superior at the time of its launch, yet a failure and, a nothing short of a disaster that led Company into heavy losses. Even pagers, FAX and the so called ISD calls or international long distance calls, all fall in this category of technological calamities.
Internet has crawled deep into people’s lives since 1970s, bridging the gap between multitude and getting people more closer than ever before. The radio communication technologies in public domain are a new addition to the technology world. The rapid rise of GSM made it a worldwide favourite, with almost 80% market covered by it in comparison to other cellular technologies. More superior technologies like UMTS, IMT, 3G, 4G,LTE are also coming up. This again brings us back to the fact that just by having a solution does not mean that we will succeed. We should understand the problem, with the local flavour so that we can accordingly dish out a tailor made solution.
In India’s case and many other growing economies of the world, excitement and affection towards technology is very high in comparison to the western economies, primarily because they have matured with new technologies. This zeal amongst people should look very promising to the operators, Internet providers and the Governments alike, but at the same time it should be treaded cautiously as expectations are high. Some time it appears as if the technology experts have not been able to deliver what they promised for a particular technology and then came up with a new technology, talking of higher speed, higher user friendly, higher secure and so on. Yet they all talk of providing High Data speed and Mobility. All the access technologies are Internet friendly, doing away with traditional POTS system which dealt with only voice on analogue systems.
With New Generation Technology which is more core based and flat hierarchy, allowing different applications to be run on the system and access technology neutrally, it would be a major boost for Indian and other growing economies of the world. The reason is that we would be able to buy an application based device and software rather than a bundled computer. This would actually bring down the cost. The specific or few application based devices would allow a farmer to know about weather, communication over VOIP, and enable him to play a game or movie. This would enable a pervasive internet usage, accelerate more inter dependent economies.
The tremendous growth of internet has resulted in non availability of IPv IV address protocols and we are moving to IPv IV 6. Very soon we will have a connected world where even machine to machine will talk. This will result in more increased demand for IPv IV 6 protocols. Solutions for the wide number of ad hoc devices to be used is in form of IPv6, Web 2.0 again are playing a good role of networking platform for like minded people to share the thoughts and experiences.
Business demands via IT have increased over the years. Various companies are facing a cut throat competition for their survival at an exponential rate so as to gain customer attention, market share and revenue. IT Service Providers are expected to play a more significant role in the overall performance of the enterprise. IT leaders have responded to enterprise growth by reducing costs. But reduction in cost alone is no longer sufficient. IT is also a revenue driver. “Business” need to learn how to align its goals with IT by adapting itself to new technologies, making process improvements, and by aligning its IT and business strategies.
IT and IT solutions have offered India a global perspective. It has acted as our ‘window’, opening wide to the rest of the world ensuring that we in other industries like manufacturing, media, etc. see it in the same sense. IT is also penetrating rural India now, offering opportunities to those in small towns and villages, broadening horizons and offering livelihoods where there were not any.
Those Companies that realized the importance of IT are planning to expand their IT infrastructure and are investing in hardware applications and in enterprise applications and management tools. Indian industries expenditure on IT is expected to grow at a five-year CAGR of 15 percent.
India is the seventh largest and second most populous Country in the world. It is also the fourth largest economy in the world in terms of PPP. A series of ambitious economic reforms aimed at deregulating the economy and stimulating foreign investment has moved India firmly into the front runners of the rapidly growing Asia Pacific Region and unleashed the latent strength of a complex and rapidly changing nation.
Today India is one of the most exciting emerging markets in the world. Skilled, managerial and technical manpower that matches the best available in the world, and, a middle class whose size exceeds the population of the USA or the European Union, provide India with a distinct cutting edge in global competition.
India’s time tested institutions offer foreign investors a transparent environment that guarantees the security of their long term investments. These include a free and vibrant press, a well established judiciary, a sophisticated legal and accounting system, and a user-friendly intellectual infrastructure.
India’s dynamic and highly competitive private sectors have been the backbone of its economic activity and offers considerable scope for foreign direct investment, joint ventures and collaborations.
Industrial Sector was among the first sectors to be liberalized in India in a series of measures. Industrial licensing has been abolished except in a small number of sectors where it has been retained on strategic considerations.
The Government’s liberalization and economic reforms programme was initiated way back in July 1991, under the new Industrial Policy Resolution. The industrial policy reforms have substantially reduced the industrial licensing requirements, removed restrictions on expansion, and facilitated easy access to foreign technology and foreign direct investment.
Foreign Direct Investment in India is allowed on automatic route in almost all sectors except some strategic categories. In electronics and telecom, India allows 100% FDI for manufacturing. As a signatory to WTO, India permits duty free imports of all components and products.
Our thought on internet will not be completed, if we do not talk of accountability part of it. There is hardly any answerability as to who has sent the message or how the internet is touted. There are associate problems of spam, fishing, data theft. Every day while we have a new solution, we also have a new problem. Our mail boxes are full of unwanted mails. The problem appeared to be insoluble. Luckily it has got the attention of ITU during WICT Conference in Dubai and thanks God a solution has been found. We can now hope of a proper routing and answerability.
Finally, it is important to understand that Internet is not a ONE TIME INVENTION rather a tool that needs to constantly evolve time and again to cater different ad-hoc tastes of people and occasionally a re-invention to change how we communicate and how we think. That’s why the Internet has to be taken as the biggest Invention than anything else on this planet, simply because it touches the lives of people and it is empowering people across globe.
When we speak of innovations, one question arises in our mind, what does this term ‘innovation’ means? Is it too broad to describe? Is it a taboo?
Innovation is nothing but developing a new thing or increasing the usability of previous ones. It is certainly not a ‘rocket science’ . It can be as simple as inventing a safety pin.
When we talk of development and the developed countries then we see a vast concentration of discoveries and inventions. No doubt development in the field of science and technology have fuelled their economic growth.
Hence , the same applies to the developing countries.
When we talk of developing nations like India, China, South Africa we find immense manpower waiting to be harnessed and capitalized. Even a small impetus can drive the people of these economies, considering that Indians and Africans are everywhere in west, we cannot doubt on what can be done in these countries.
Starting from 2000 BC, when most part of the world was still nomad, need not to mention the Indus Valley Civilization which prospered in India. And even today we owe many simple inventions to them ranging from farming, buttons, ink and many more innovations in the field of medicine.
Now, shifting our focus to Modern India. When entire world became mobile on tablet devices then we invented a cheap tablet known as Aakash to bridge the gap between the rich and poor who can use these devices. No need to mention other innovations which originated in Rural India like organic farming etc.
When we see African continent, there we find even more interesting innovations by the aboriginals because they use locally available products to solve a problem which results in an interesting innovations like the TUTU van , orange sweet potato etc.
Talking about the economic aspects of these innovations and inventions, According to estimates by World Bank and other private firms, these innovations can produce an annual GDP output of more than $50Bn. Big enough to eradicate the poverty and hunger problems of these countries. Combined with the available natural resources in these countries, the prospect is immense.
The need is the free flow of available knowledge and instruments so that these innovations can reach the masses globally and become affordable.
This work is licensed under a Creative Commons Attribution-NoDerivs 3.0 Unported License
Take a Heed :
- Spiritual point of view for Life
- Business point of view for Enterprise
How do you define what is ‘more’ or how do you define what is ‘less’?
- A Ten Rupee Note is ‘less’ for me but ‘more’ for a beggar living across the street.
- I’m not happy with even 1 crores of rupees but the beggar, being a small businessman, is sufficed with Rs. 20.
- The terms ‘more’ or ‘less’ are not determinable.
- Not definable in terms of capital, or, size of industry.
- Holds true on both ends: customer side and business side.
- As a customer, I go to a 5 Star Hotel and ask for free water, free tea, free lunch, free dinner, free internet.
- Even free drinks!
- Where To Stop?
- Not sufficed by whatever being offered to me.
Art Of the Trade:
The contentment depends on:
- Spiritual thinking,
- Type of business,
- Type of philosophy in business,
- Goals set-up for yourself.
Everyone and everybody wishes to be happy. Seeks to prosper.
So, where to find happiness, felicity? How to be happy?
Happiness is here. Happiness is Today . Happiness is Now. Happiness is not Tomorrow.
- Enjoy that you are sitting here reading this article.
- There are people who are dating , meeting PM, adoring Almighty in temples, but still not enjoying the moment. Not happy. Busy On Mobile Phones, talking with nearby persons, cribbing temple/place alleged bad points.
- Youngsters aspire for a job to be happy, joyous. But when they get the job, they are unhappy (Boss, room, desk not good).
Prosperity is also comparative.
- Things needed for human survival: food, air to breathe and place to sleep.
- You will sleep when sleep comes..anywhere anytime…nothing needed
- You can have a gold decorated bed, gold coated plate, but at the end, you need 3 by 5 feet to sleep, you need food to eat to satiate your hunger.
Hence prosperity is what we expect, and, how we define happiness.
- You cannot make me happy or unhappy. Neither can I make you happy or unhappy.
- Variables are same: $ 5m do not make me happy.
- Any humiliation does not upset me. Because ‘I do not think of it as a humiliation”.
Its all in mind. Its how you react to any given situation…
- Failures too do not affect me.
- Yet to see a failure.
- Even if I fail, I do not see it as a shortcoming, depressing , demotivating event. Because I know if I was not able to get something done in one way, I still have other ways to try.
- Albert Einstein - “I have not failed, I have just found 10000 ways that don’t work.”
How can SMBs do more with less via technology and other business strategies ??
- Now that business is booming again for most Indian companies, it’s time to re-visit your IT infrastructure and ensure that it’s in line with your business objectives.
- There are certain elements in an IT infrastructure that must be added if not already there, and optimized if you already have them.
- The rapid growth of technology has offered new possibilities to enterprises.
- E.g., Smartphones create enormous opportunities for businesses to engage with customers.
- For SMBs, which have a smaller customer base with big chains, it’s all about keeping connected and actively engaged.
Do “More” : Improve productivity and enhance customer service.With “Less” : Reduce operational cost.
How SMBs can make their business more efficient and productive:
Will all be driving flying cars? Will robots be our friends? Can climate change be stopped? Can artificial intelligence (AI) and machines out rule the independent thinking and creativity of humans, and emerge as the planet’s dominant species? Let’s explore.
Full Article : Myths
Say it with me – ‘Yes, I really can solder that’! Yes, you really can solder that and anything else. This article includes basics of soldering. What’s soldering flux? Find out the rules for good soldering.
Among the foremost of reasons an electronic project frequently fails to work properly is due to “poor” soldering practices.
Let’s discuss the correct procedures for soldering electronic projects.
Dry joints when soldering
At first glance many solder joints appear to be quite “O.K.” but on closer examination many are in fact defective. The insidious problem with dry joints in soldering is that the circuit frequently performs alright for a period of time, even years before failure.
This problem even occurs with manufactured equipment. Ask any TV / Video repair technician who has torn a lot of hair out over an elusive fault ultimately traced back to a dry joint.
Good soldering practices for your electronic project
The cause of dry joints in soldering is mostly the improper application of heat. Both the component leg and the PCB need to be both heated simultaneously to the correct temperature to allow the solder to flow freely between BOTH surfaces. Obviously this requires practice and most newcomers inevitably get it wrong.
Improper heating while soldering and its consequences can be seen below.
Full Article : Electronics-Tutorials
Welcome to my blog!
Welcome to my blog!
- hi, hw r u, thanx for connecting, regards prerna jain prernaji89.wordpress.com fb.me/M3FaBke7 3 hours ago
- I posted a new photo to Facebook fb.me/K5Alr6Yz 3 hours ago
- I posted a new photo to Facebook fb.me/yJMhlKCU 3 hours ago
- I posted a new photo to Facebook fb.me/2tyviHQfQ 3 hours ago
- oswaljainmarriage.org If you found your dream match through Oswaljainmarriage.org, we would like to hear your... fb.me/BcgnoA7L 3 hours ago
- As our success stories prove, marriages are really made at Oswaljainmarriage.org. Here's wishing a lifetime of... fb.me/2ZSBlonPP 3 hours ago
- Are the people who have a loving relationship with their spouses despite years of marriage, really exceptional... fb.me/2rOVo7fLI 3 hours ago
- Curious Cat
- Education & Society
- Mental Rapes
- Photo Gallery
- Technical Articles
- Subscribe/ Join
- Artwork (14)
- Books (5)
- Comic-Con (15)
- Current Affairs (6)
- Discussion Forum (44)
- Editor's Choice (39)
- Education & Society (55)
- Edutainment (45)
- Electrical (10)
- Electronics (34)
- Events (10)
- Fun & Leisure (24)
- Instrumentation (14)
- Listings (7)
- Mental Rapes (16)
- Miscellany (50)
- Quote Misquote (35)
- Renewables (3)
- Science & Research (26)
- Softwares (2)
- Telecom (15)
- Tutorials (2)
- Uncategorized (5)
- Videos (4)
Top Posts & Pages
- CRITICS ARE USUALLY FRUSTRATED ARTISTS
- A HAPPY FAMILY
- SAI KATHA
- I CAN SPEAK ENGLISH, AND KEEP MUM IN GERMAN
- RAPING YOUR OWN DIGNITY AND SOUL…
- A WOMAN IS A MULTIPLIER!!!
- Indian SMBs can do more with less
- Sai Sandhya held at FICCI on 1st January, 2013
- A woman’s enemy is another woman
- Broadband brings telecom back to monopoly tendency
- 3,962 hits , Thank you Friends